FAQs

What are the processing & shipping times?

Processing times (time it will take for your order to be processed before being shipped out):

Jewelry - 5 to 7 business days

Clothing & Totes - 2 to 3 weeks at most

Shipping times for U.S. Domestic orders & International orders vary & depend on the postal service.

Can I wear my jewelry while swimming or in the shower?

In terms of water, regardless of the fact stainless steel will sustain, 18k plated jewelry is not recommended to be submerged in water because it may cause peeling. To maintain great condition, I wouldn’t recommend wearing it in situations with plenty of water (showering, swimming). However, if worn in water, just make sure to wipe it completely dry immediately afterwards.:)

Does the jewelry contain nickel or lead?

All of our jewelry here is nickel-free and lead-free.

Is the jewelry hypoallergenic and will it rust/turn green or black?

All of our jewelry are high quality, hypoallergenic, 18k vacuum-plated stainless steel. When well taken care of, they will not tarnish and will not change color. They will also not change the color of your skin.

How can I take care of my LPS jewelry?

You can keep your jewelry in great condition by not wearing them in situations with plenty of water *or immediately drying them afterwards*, not being extremely aggressive with them to avoid scratches on the pendant, and not forcing the clasp.

How can I take care of my LPS clothing?

Wash inside out w/ like colors w/ cold water. Use a gentle wash cycle. Use a mild detergent. Avoid using bleach & fabric softener. Hang-dry or tumble dry low. Iron inside out on the lowest setting if necessary.

How do I find my ring size?

  1. Take a string or strip of paper and wrap it around the base of the desired finger.
  2. Mark the point where the end meets the string or paper. 
  3. Measure the string or paper on a ruler in millimeters to the point where you marked it (circumference). 
  4. Find the closest corresponding ring size using these measurements (These measurements are approximate and follow US standard ring sizing): 

Circumference - 49.2 mm, 4.9 cm ~ Ring Size(US) - 5

Circumference - 51.9 mm, 5.2 cm ~ Ring Size(US) - 6

Circumference - 54.4 mm, 5.5 cm ~ Ring Size(US) - 7

Circumference - 57.0 mm, 5.7 cm ~ Ring Size(US) - 8

Circumference - 59.5 mm, 5.9 cm ~ Ring Size(US) - 9

Circumference - 62.0 mm, 6.2 cm ~ Ring Size(US) - 10